Accessibility Statement
Last updated: September 15, 2026
Our Commitment
SafeStep is committed to making our website accessible and usable for everyone, including people with disabilities. Many of our customers live with mobility, visual, hearing or cognitive challenges, and we believe everyone deserves an easy, independent shopping experience.
Our Standards
We strive to conform to the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA, published by the World Wide Web Consortium (W3C). These guidelines explain how to make web content more accessible for people with disabilities, and help us support compliance with the Americans with Disabilities Act (ADA).
What We Are Doing
- Using clear, readable text and sufficient color contrast;
- Providing alternative text for meaningful images;
- Supporting keyboard navigation and screen readers;
- Using descriptive headings, links and form labels;
- Regularly reviewing our website and fixing issues we identify.
Limitations
Despite our efforts, some pages or content may not yet be fully accessible. Some features are provided by third parties (such as payment, reviews or chat tools) that we do not fully control. We are working with our providers to improve accessibility wherever possible.
Need Help or Found a Barrier?
If you have difficulty using any part of our website, or need help placing an order, please contact us. We will be happy to assist you, provide information in an alternative format, or help you complete your purchase by email.
Email: safestep.infos@gmail.com
Please include the page address (URL) and a description of the problem. We aim to respond within 2 business days.